COMMA + CO PRACTICE

Crisis and Risk Management Protocol.

Effective date: 30 July 2026

Comma + Co is not an emergency or crisis service. Messages are not monitored continuously, and we respond to enquiries within one to two business days.

If you or someone else is in immediate danger, call 000 or attend the nearest emergency department.

For 24-hour support:

  • Lifeline: 13 11 14

  • Suicide Call Back Service: 1300 659 467

  • 1800RESPECT: 1800 737 732

If your needs require urgent or more intensive support, we will help identify a more appropriate service where this arises during our work together.

More information on
the way we work.

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